Terms of Service
Last Updated: 2026-04-30
OVERVIEW
This website is operated by Monna Secret Trading. Throughout the site, the terms “we”, “us” and “our” refer to Monna Secret Trading. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.
Eligibility
By using this site, you confirm that you are at least 18 years old or have obtained consent from a legal guardian.
You agree not to use our products or services for any unlawful or unauthorized purpose.
Products & Hygiene
Due to the intimate nature of our products (including bodysuits, panties, stockings, and similar items), all items are strictly non-returnable and non-exchangeable for hygiene and safety reasons.
Products & Orders
All products are subject to availability. We reserve the right to:
- Refuse or cancel any order at our sole discretion
- Limit quantities purchased per person, household, or order
- Update product pricing at any time without prior notice
We strive to ensure all product details are accurate, but minor variations may occur.
Product Colors & Measurements
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device or monitor will display colors accurately.
A manual measurement tolerance of 1–3 cm due to fabric elasticity and measurement methods is normal and shall not be considered a defect.
Payments & Billing Accuracy
We reserve the right to refuse any order you place with us.
All payments must be completed before order processing. If we suspect fraudulent or unauthorized activity, we may cancel the order without prior notice.
Shipping & Discreet Packaging
- Privacy Guaranteed: All orders are packed discreetly without sensitive product descriptions on the parcel exterior
- Delivery Disclaimer: Delivery timeframes are estimates only. We are not responsible for delays, loss, or damage caused by third-party courier services
Pre-Order & Order Processing
- Pre-orders: Strictly no cancellations, changes, or refunds once confirmed
- Order Processing: Orders are processed in sequence. We do not accept urgent or priority handling requests
Intellectual Property
All content on this website, including images, branding, and text, is the property of Monna Secret Trading.
Unauthorized use, reproduction, or distribution for commercial purposes is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by law, Monna Secret Trading shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
All products are provided on an “as is” basis without guarantees of specific results.
We are not responsible for any allergic reactions or health-related issues resulting from the use of our products. Customers are advised to review product materials carefully and wash items before first use.
Right to Refuse Service
We reserve the right to refuse service, cancel orders, or limit access to our website at our sole discretion, including but not limited to suspected abuse, fraud, or violation of these Terms.
Modifications to Service
Prices and product availability are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without liability.
Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Malaysia.
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page. Continued use of the website constitutes acceptance of those changes.
Contact Information
Monna Secret Trading
WhatsApp: 012-3456789
Location: George Town, Penang, Malaysia
